


Robaina Insurance Agency
Robaina Insurance Agency
Privacy Policy
Welcome to our Privacy Policy page. Your privacy is important to us, and we are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data while ensuring transparency and compliance with applicable laws. We encourage you to read through this document to understand our practices your rights regarding your information.
1
Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing information, shipping address, and other contact details.
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Automatically Collected Information: IP address, browser type, device information, and browsing activity on our website.
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SMS Consent Information: If you opt in to receive SMS communications from us, we collect and store your consent details, including phone number and preferences.
2
How We Use Your Information
We use the information we collect for the following purposes:
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To provide and improve our services.
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To process transactions and fulfill orders.
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To send promotional emails and SMS messages (only with your consent).
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To respond to inquiries and provide customer support.
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To comply with legal obligations and enforce our policies.
3
SMS Consent and Communications
By providing your phone number and opting in to SMS communications, you consent to receive text messages from us regarding promotions, account updates, and other relevant information. Your phone number and SMS consent details will not be shared with third parties. You can opt out at any time by replying “STOP” to any message.
Types of Messages You May Receive:
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Customers and Guests: Updates regarding your renewal, policy, or other relevant information needed.
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Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.
Standard Messaging Disclosures:​
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Messaging frequency may vary.
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Message and data rates may apply.
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You can opt out at any time by texting STOP.
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For assistance, text HELP or visit our Privacy Policy | My Site 19753.
4
Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
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Service Providers: Trusted partners who assist us in providing services (e.g., payment processors, shipping companies).
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Legal Requirements: When required to comply with legal obligations or protect our rights.